Microsoft Gold Certified

Offer

Team Leasing

Dedicated multi-functional teams.
More efficient approach to utilization of highly qualified resources.

ERP

CRM

BI

Technologies

Microsoft Dynamics AX 4.0
Microsoft Dynamics AX 2009
Microsoft Dynamics AX 2012
Microsoft Dynamics 365 for Finance and Operation

Microsoft Dynamics CRM 2011
Microsoft Dynamics CRM 2013
Microsoft Dynamics CRM 2015
Microsoft Dynamics 365 for Customer Enagement

Microsoft Power BI
Microsoft SQL Server
IBM Planning Analytics

Fields

Finance and controlling
Supply chain management
Sales management
Production management
HCM

Sales
Customer Service
Field Service
Project Service Automation
Custom Development

Planning
Forecasting and Budgeting
Data Warehouse
Analytical Solutions Machine Learning

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Effective support throughout the implementation process

Support throughout the implementation process

Infrastructure

We implement our solutions using On Premise, Cloud and Private Cloud models.

Payment

Time and Material basis or time allocation in specific situation also possible.

Methodology

Agile project development approach.
The LCS and VSTS tools for effective project management.

Support for Dynamics

Largest Support Team for Dynamics Products in the CEE region.

Bonair’s support team provides current technical and functional support for Dynamics Ax 4.0., 2009, 2012 and Dynamics 365, as well as all versions of Microsoft Dynamics CRM. 

 

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We handle 90% of ticketswithin SLA terms

“When aiming for new goals – even if hard to attain – it is a good thing to have a proven Partner at your side”.

We answer questions

  • “Can you reset my password?”
  • “What should I do if I need to register a new customer, but its invoices should be addressed to their HQ?”
  • “How do I set automatic postings?”
  • “Backups of our database are not generated, why?”

We provide support for:

  • Microsoft Dynamics AX 4.0
  • Microsoft Dynamics AX 2009
  • Microsoft Dynamics AX 2012
  • Microsoft Dynamics 365 for Finance and Operations
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 2013
  • Microsoft Dynamics CRM 2015
  • Microsoft Dynamics 365 for Customer Engagment

24/7 support possible

Contacts in the client’s language

Customised communication
(web portal, skype, telephone, e-mail)

Flexible, tailored offering

Customer Stories

Experienced project team
for Dynamics 365 implementations

Taking a Centuries-Old Postal Giant Towards the Cloud

Poczta Polska (The Polish Post) is one of Poland’s largest employers, with approximately 83,000 employees and 7,500 postal offices, subsidiaries and agencies.

The company uses an ERP solution based on Dynamics AX and Azure. The implementation is one of the largest in all of Europe. The new infrastructure solution is operated by over 1,000 users.

Due to the recognition and importance of the customer, the scale of the implementation and the decision to use Microsoft’s cloud, this is the most important solution deployment in the recent period in Poland - said Tomasz Wilecki Sales Director at Microsoft Microsoft Poland.

Within Poczta Polska, the solution has just gone to its second stage, covering new areas and further automation of business processes, such as launching project-related modules, Power BI and CRM.

A quite unique implementation

Selena Group is one of the world’s greatest manufacturers of polyurethane foam. The company manages 33 subsidiaries in 16 countries and 17 production facilities in Europe, Asia and South America.

Selena has gone for a comprehensive implementation of almost all modules available in the Microsoft Dynamics solution: Finance and controlling, Production, WMS, TMS, MD, PLM Configurator, Sales, mini CRM in the Sales module, AIF, Purchasing, Logistics, HR.

Selena is now at a stage of advanced system development, and this year we are planning for first implementations in foreign subsidiariesemphasises Daniel Olejniczak of Bonair S.A., Microsoft Dynamics implementation partner.

The project was characterised by a scale and complexity of rare proportions in the Polish context. The group implemented the solution in 7 companies with different profiles at the same time.

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